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Portal How-To

How to Buy Merch

The Hitting MD · ~1 min
1
Open the Store, then pick Merchandise
Tap Store in the menu, then use the dropdown at the top and choose Merchandise. Session credits, gift cards and gear all live behind that one dropdown.
2
Look the item over
Each item shows a photo, what it is, the price, and the sizes and colors it comes in. If there is a row of small pictures under the big one, tap them to see the item from another angle or in another color. Tap the size and the color you want — your choice lights up. If shipping and pickup are both offered, choose one of those too.
You do not need a membership to buy merch — that rule only applies to session credits. You do need to be signed in as a player or a parent, so the order can be attached to you.
3
Tap Buy Now
That takes you to a secure checkout to pay. Buy Now will not go through until you have picked your size and color, so your order cannot reach Marcus without them on it. You enter an address at checkout only if the item is being posted to you.
4
When it gets filled
Merch orders go out on the 1st of each month, all together, rather than one at a time. The item’s card tells you the exact date yours goes out — and if that month’s batch has already been packed, it will say the 1st of next month instead, because an order arriving mid-pack does not make that box. Pickup orders are ready to collect the same day.
5
If it says Sold Out
A sold-out item stays on the page with a Sold Out badge and no buy button, so you can still see what it was. Message Marcus if you want one — he will tell you if another run is coming.
6
If the tab says merch is on the way
That just means nothing is listed yet. New gear appears here as soon as it is ready — nothing to sign up for, just check back.