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Portal How-To

How to Choose and Buy a Membership

The Hitting MD · ~1 min
1
Open the Payments section (under the Account tab)
In the parent portal, tap Account and find Payments. If your hitter is not on a membership yet, the plans for their group are listed there — nothing else to find, and nobody to wait for.
2
Pick how often they train, then how you pay
The plans are grouped by how many sessions a week, with monthly, quarterly and yearly under each. Read the small print on the card before you tap — it is where the three things that change what you pay are written: a sold-out plan is marked and cannot be picked (that is a limit on how many hitters fit in the room, not a price, so it does not reopen); a full-year plan started part-way through the season shows what the days that are left cost and how many sessions that carries; and a plan carrying the $125 a year access fee says so.
3
Tap Choose this — nothing is charged yet
Choosing puts that plan on your Payments section (under the Account tab) with a checkout button, and tells Coach Davis what you picked. You can sit on it. Nothing is taken until you go through checkout yourself.
4
If we have not set your hitter’s group yet
The page asks you which group they are in and then shows that group’s plans. Pick the wrong one and Coach Davis can correct it — it does not lock anything in.
5
Check out, and the card saves itself
Stripe takes the payment and brings you back. The card you pay with is saved, so there is nothing to add separately afterwards — and it is the card a late-cancellation or no-show fee would go to. If the plan carries the $125 a year access fee, that arrives as its own charge moments later: two charges, not one. Nothing is charged twice, and if you already pay the $125 on another plan it is not taken again.
6
Already on a membership?
Then you will not see the list, on purpose. Switching plans is something Coach Davis sets up, so that you are never billed for two at once. Message him and he will move it.