You land on a Welcome checklist
The first thing you see is a Welcome tab with four steps and a bar that reads 0 of 4:
1. Link your player(s) — add each athlete to your account.
2. Sign the waiver & agreement — one signature per athlete, and the portal asks for it as soon as there is an athlete to sign for.
3. Add a card on file — nothing is charged. The card covers a late cancellation or a no-show, and you need one on file before you can book a session. If you have already paid for a membership in your portal, the card you paid with counts and this step ticks itself off. It is held by Stripe, never stored here.
4. Take the quick tour — a 60-second look at what is in your portal.
Above those four you may also see Tell us about your hitter’s hitting — that is the welcome questionnaire, twelve questions Coach Davis uses to plan sessions. It is asked here, after your plan is paid for, rather than on the signup form.
Every step has a button that takes you straight to it, and ticks itself off once it is done — you do not have to come back and mark anything. Once your athlete is linked, signed for and carded, a button appears so you can tell the Hitting MD team you are up and running. You can hide the tab whenever you like using the button at the bottom.