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Getting Started

How to Create an Account

The Hitting MD · ~1 min
1
Go to the Parent Portal
Open portal.thehittingmd.com, go to the Parent Portal, and tap Create one under the sign-in box.
2
Fill in your details
Enter your name, your email, and a password — twice, so nothing is mistyped. Then tap Create Account. This is the parent account, and every athlete in the family sits under it.
3
You land on a Welcome checklist
The first thing you see is a Welcome tab with four steps and a bar that reads 0 of 4:

1. Link your player(s) — add each athlete to your account.
2. Sign the waiver & agreement — one signature per athlete, and the portal asks for it as soon as there is an athlete to sign for.
3. Add a card on file — nothing is charged. The card covers a late-cancellation fee and is there if you ever want a membership charged instead of billed. It is held by Stripe, never stored here.
4. Take the quick tour — a 60-second look at what is in your portal.

Every step has a button that takes you straight to it, and ticks itself off once it is done — you do not have to come back and mark anything. Once your athlete is linked, signed for and carded, a button appears so you can tell the Hitting MD team you are up and running. You can hide the tab whenever you like using the button at the bottom.
4
Then add your athlete
Athletes do not make their own account here. Once you are in, use My Players → + Add Player. If your athlete wants their own player login, the Hitting MD team issues a six-character setup code they enter under Set up your account on the Player Portal.