How to Sign the Waiver & Agreement

The first time you sign in after this went live, the portal asks you to sign before anything else. You can’t book or buy until it’s done — that’s deliberate.

The Waiver and Release and the Membership Agreement both appear in the scrolling box. Scroll through them. The waiver covers the risk that comes with hitting instruction; the agreement covers credits, cancellations, billing and refunds.

The tick box confirms you agree on behalf of your athlete. Type your full legal name in the field underneath — that typed name is your signature, and it’s stored with the date and the exact version of the documents you were shown.

That athlete is done. If you have more than one athlete on your account, the next one comes straight up — one signature per athlete, because each is a separate agreement. The name field clears between them on purpose.

Added 3 November 2026. If the wrong athlete is named on the document, or you want to read it with your partner first, tap I’ll do this later and the screen closes so you can use the rest of the portal — including Messages, to ask about it. Booking and purchases stay locked until both documents are signed. You’ll be asked again next time you open the portal, and the Sign button stays on your hitter’s own card whenever you are ready. The pictures in this guide were taken before that button was added, so you will see it on screen and not in the screenshots above.

Once every athlete is signed for, the portal opens up and behaves normally. You won’t be asked again unless one of the documents actually changes — and if it does, you’ll be shown the new wording rather than being treated as having agreed to it.