How to Update Your Payment Method

In the portal, tap Account and find Payment method. Everything about money is in that one place — your membership, your payment method, store credit, anything owed, and every payment you have made.

Tap Add A Payment Method — it says Add Another Payment Method once you already have one. That opens Stripe’s own secure page, where you add, replace or remove a card or bank account. Every family needs a card on file before sessions can be booked — including annual families who have already paid for the year. Nothing is charged when you book; the card covers the merch store, late-cancellation and no-show fees, and any future payment.

Every card you have added is listed here. The one marked We bill this one is what your membership renewal and any session fee are charged to. To use a different one, tap Bill this one underneath it — nothing is charged by switching, and your membership moves across with it, so the next renewal uses the card you just picked. To take a card off the account, use Remove or update a card, which opens the same secure Stripe page.

Stripe brings you straight back to the portal. That card is what gets charged from then on — for your membership renewal and for anything you buy. You can change it any time.