Your information

What we hold about your hitter, why we hold it, who else sees it, and how to have it removed.

The Hitting MD · Last updated 15 October 2026

Most of the athletes here are under eighteen. This page is written for the parent or guardian, in plain language, and it describes what the portal actually does — not what a longer document might promise.

What we hold

About your hitter Name, date of birth, school and graduation year, travel team, which side they bat from, and their portal login.

About you Your name, email address, phone number, and your parent portal login. Your email is what invoices and account notices go to.

Their training Sessions booked and attended, credits bought and spent, what they owe, game reports, weekly check-ins, journal entries, at-bats, extra work logged at home, rest days, bat-sensor numbers and competition reps.

Swing videos Video they upload for review, and the written analysis that comes back.

Messages The conversation with the coach. There are two separate threads — one with your hitter, and one for parents only.

Notifications If you turn on alerts, a code identifying your device, so a message can reach your phone.

Why we hold it

To run the training: to book and track sessions, to know what has been paid for and what is owed, to coach your hitter and show you how they are getting on, and to contact you. That is all of it. We do not sell it, and we do not use it for advertising.

Who else sees it

The portal is built on services run by other companies. Each one only receives what it needs to do its job:

Google Firebase

Hosts the site, stores the records above, handles logins and delivers notifications to your phone.

Stripe

Takes payments. Card numbers go straight to Stripe and are never stored on this site — the portal only records whether a card is on file, not what it is. Stripe receives the name and email the payment is for.

Anthropic

Swing videos are read by an AI to produce the written analysis. The video and the hitter's bat-sensor numbers are sent to Anthropic's service, which returns the breakdown the coach then reviews and edits before anything reaches you. The same service drafts the one-sentence note in your monthly update, from the coach's own session notes. Nothing goes to a family until the coach has read it.

Nobody else receives any of it.

Who can see it inside the portal

The coach sees everything.
Your hitter sees their own record, and their own thread with the coach.
You see your hitter’s account — their sessions, their credits, what is owed and what has been paid — their monthly update, and the parents-only thread. Your hitter cannot read the parents-only thread.
Their training record is theirs, not yours. Game reports, check-ins, journal entries, at-bats and swing videos are on your hitter’s own login and not on the parent portal — the coach’s decision, so a hitter can write honestly. Ask them, or ask the coach.
No family can see another family's anything.

How long we keep it

While your hitter is training here, and afterwards as part of the business's records — a training history is the thing a coach looks back at. We do not delete it automatically. If you want it removed, ask, and we will.

What you can ask for

To see it. Most of it is already on your parent portal. Ask and we will show you the rest.
To correct it. A wrong birthday, a misspelled name, a session marked wrongly — tell us and we will fix it.
To have it removed. We will remove your hitter’s name, your contact details and their login, so nothing in the system identifies them any more. Messages, journal entries, check-ins, game reports, videos and anything written about them go. What is kept is the training record as anonymous numbers — sessions, at-bats, bat-sensor readings — with nothing attached that says whose it was. Sessions they already took stay on the coach’s schedule as an hour that was used, with no name on it.
To stop notifications. Turn them off in the portal, or ask us.

Removal is done by hand, by the coach. We have not set a deadline we might miss — ask and it gets dealt with.

Asking

Email thehittingmd1@gmail.com, or send a message from the parent portal. Say what you want and which hitter it is about.

If this page changes

The date at the top is when it last changed. If something meaningful changes about what we hold or who sees it, we will tell families directly rather than quietly editing this page.

The Hitting MD · Help & FAQs · Portal